Shipping Policy
Domestic Shipping Policy -
- We ship with UPS and USPS.
- Please allow 1-2 business days for processing after placing your order - we are a very small operation and do all of our shipping & receiving here at the studio.
- If you require rush processing please send an email to us after placing your order (alice@forestbound.com).
- Forestbound is not responsible for items that are lost or damaged in transit.
- Please note that we can not guarantee delivery dates.
International Shipping Policy -
- We ship worldwide with UPS, USPS First Class International and USPS Priority International.
- We strongly suggest you choose to ship via USPS Priority International since it provides detailed tracking information. USPS First Class International is the more affordable option, but we cannot track your order once it has left the US.
- Forestbound is not responsible for packages that are lost or damaged in transit.
- We do not issue refunds for packages that have been lost or damaged in transit. Please take this into account before placing your order!
- We can not guarantee delivery dates. It normally takes up to 3 weeks for USPS First Class International and 7-10 days for USPS Priority International.
- All international customs forms are marked at the correct item value and we will not mark any item as a 'gift'.
- Customs duties and/or taxes are the full responsibility of the buyer.
Our goal is for you to love your Forestbound purchase for many years to come so please feel free to email us with any questions or concerns before placing your order!